Terms and Conditions
Hours Monday-Friday 9:30 am 6:00 pm MST Saturday 9:30 am to Noon
Payment All orders must be paid by COD or Credit Card(Visa, Master Card, American Express, Discover). NO PERSONAL OR COMPANY CHECKS ACCEPTED. Pay with Postal Money Order, cash or certified check. Orders shipped by bus, truck, or air must be prepaid. Freight charges collect.
Canadian Customers If you wish to order directly from us, you must prepay with MasterCard, Visa or a Postal Money Order in U.S. dollars.
Back Orders All orders will be shipped automatically unless you indicate No "Back Orders".
Damaged Shipments Indicate damage when you sign for shipment. Keep the shipping box and notify us.
Placing Orders Orders may be placed by phone or fax. Phone orders will be taken between 9:30 am and 6:00 pm Mountain Standard Time, Monday through Friday and Saturdays 9:30 am until noon. Most orders are processed and shipped within 24 hours.
CALL (801) 224-5005
TOLL FREE FAX 1-888-224-5005
Rush Orders Rush orders must be called in before noon Mountain Standard Time to be shipped within 24 hours. There is a charge of $10.00 for rush orders.
Shipping All orders shipped via UPS unless otherwise requested and approved. Any customer requesting special handling via bus or air (other than UPS air), will be charged $15.00. Any orders shipped by truck must be prepaid with a Postal Money Order or certified bank check. Any freight over 150 lbs. will be shipped bus or truck.
Returns All returns are for exchange or credit ONLY. No refunds given. No merchandise will be accepted for return without an authorization number from Cutler's. Return privileges expire 15 days from shipping. A 20% restocking charge is taken on all returns, plus any additional shipping expenses incurred. Items returned must be in new condition. No credit will be issued unless valid reasons for return are given.
Dealers If you are not established with us already, please apply at www.cpcracing.com/dealer-application
Prices All prices for products and services are F.O.B. Cutler's Performance Center, Inc. 271 North State, Orem, Utah 84057. Prices effective immediately and are subject to change without notice.
Safety Safe operation is your responsibility. We encourage sound judgment when operating any equipment. Do not go faster than riding conditions permit. We recommend only expert riders use our products.
Dealers EPA Regulations Any and all engine modification using Cutler's Performance Center (CPC) performance products and parts may NOT meet California Air Research Board (CARB) or Federal EPA guidelines. All CPC performance parts or engine modifications are intended for Racing Use Only in Close Course Competition. These parts are not intended nor endorsed to be used outside outside of theses guidelines.
This warranty shall not cover any article which has been misused or neglected or damaged by accident; any article which has been altered outside CPC'S factory; or the performance of any engine or equipment on or in which any article of the company's manufacturer is used.
CUTLER'S PERFORMANCE CENTER, INC. shall, in no event, be liable for consequential damage or contingent liability arising out of any total or partial failure to function of any article manufactured by it or of any engine or equipment on or in which it is used. Failure of a user to give notice of claim by customer of all claims with respect to such goods and equipment.
No express, implied, or statutory warranty other than that herein set forth is made or authorized to be made by the company.